1. Introduction Dropletta values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile application, and services in Pakistan.

2. Information We Collect We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing details.
• Account Information: Username, password, purchase history, and preferences.
• Payment Information: Credit/debit card details, bank account information (processed through secure payment gateways).
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies & Tracking Technologies: Browsing activity, referral source, and interaction with our platform.

3. How We Use Your Information We use collected data for the following purposes:

• To create and manage user accounts.
• To process and fulfill orders, payments, and deliveries.
• To improve our services, website, and customer experience.
• To send updates, promotional offers, and service-related notifications.
• To detect, prevent, and address fraud or security issues.
• To comply with legal and regulatory obligations.

4. How We Share Your Information We do not sell or rent user data. However, we may share information with:

• Service Providers: Third-party vendors such as payment processors, logistics partners, and customer support services.
• Business Partners: Sellers and affiliates to process transactions.
• Legal Authorities: If required by law, to comply with legal processes or enforce our policies.

5. Data Security

• We implement security measures to protect user data against unauthorized access, alteration, disclosure, or destruction.
• Despite our best efforts, no online platform can guarantee absolute security.

6. Cookies & Tracking Technologies

• We use cookies to enhance user experience, track website performance, and personalize content.
• Users can manage cookie preferences through browser settings.

7. User Rights Users have the right to:

• Access, update, or delete their personal information.
• Opt out of marketing communications at any time.
• Request information on how their data is processed.

8. Data Retention We retain user data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links Dropletta may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

10. Updates to This Policy We may update this Privacy Policy periodically. Users will be notified of significant changes.

11. Contact Us For any questions or concerns about this Privacy Policy, contact us at support@dropletta.com.